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Edge FAQ |
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| These are frequently asked questions. If you have a question that is not listed here, please ask any employee or email us at Edge FAQ. | |
| 1. | Q: Do you accept credit cards? Do you accept Paypal? |
| A: Yes. We accept MasterCard and Visa. There is a $20 minimum on credit card purchases. We currently only accept paypal for internet purchases. | |
| 2. | Q: What is the Package System? How do I become a package customer? |
| A: The Package System is our "hold & pull" system that reserves your comics and specialty items. For more information see the Package System Page. | |
| 3. | Q: Do they still publish comic books? |
| A: Yes, many publishers and titles have changed over the years, but there is a wide variety of comic books published every week. | |
| 4. | Q: Do you buy old comics? |
| A: Yes. We evaluate your comics and tell you approximately what they are worth. We will make you a fair offer, but there are many factors that determine value. We offer a fair percentage of that value based on condition, desirability and scarcity. Please call to make arrangements to have large collections looked at. We even do house calls. | |
| 5. | Q: Where are you located? When are you open? |
| A: For store locations and hours, see the Locations Page. | |
| 7. | Q: Do you buy toys? Do you buy Magic Cards? |
| A: We buy Magic Cards at our South location only. Call first for toys. | |
| 8. | Q: What came out this week? |
| A: See our Product Listing Page. | |
| 9. | Q: When do new comics come out? |
| A: Currently, new product ships on Wednesdays and is available when the stores open for business. There may be some exceptions during holidays and other unforeseen circumstances. | |
| 10. | Q: Can you hold an item for me until I can come in and pick it up? |
| A: Yes, we do hold items on a case by case basis. Usually, we hold items for no more than a week. See any employee for specific items. | |
| 11. | Q: What happened to Jef Parker? What happened to the previous owner? |
| A: Jef sold the stores to the current owner, Steve Dobrzynski, in July of 2000. He passed away after a tough battle with cancer on January 16th, 2001. | |
| 12. | Q: I heard you have back issues in the basement? Can I see them? |
| A: Fridays or Saturdays at SOUTH is the best time to do that, please feel free to call to make arrangements. Remember the basement is not always open. | |
| 13. | Q: What price guide do you use? |
| A: Wizard has the most up-to-date prices on most newer comics. Overstreet is used on the more obscure titles. Also, remember that they are both guides and do not necessarily reflect market trends in our area. | |
| 14. | Q: Do you have a Web Site? |
| A: Uhhh, yeah. (You are currently viewing it!) | |
| 15. | Q: What is the best way to store and save my comics? |
| A: Keep them dry and keep them cool. Bagging & boarding has it's ups and downs depending on your commitment to the hobby. NEVER USE TAPE!!!! (We can't stress this enough.) | |
| 16. | Q: Do you have comics for kids? My (son, daughter, niece, nephew, grandkids) loves (Superman, Batman, X-Men, Spider-Man, Justice League, Teen Titans). Do you have anything they would like? |
| A: Yes. Please feel free to ask for help. If you are not familiar with comics books or super-heroes, we are happy to make suggestions. | |
| 17. | Q: Do you sell gift certificates? |
| A: Yes. See any employee for details. | |
| 18. | Q: Are you guys associated with the other Collector's Edges? |
| A: Yes. We currently have several locations in the Milwaukee area. | |
| 19. | Q: What is manga? Do you carry manga comics? |
| A: In Japan, the word manga is the common word for "comics" and is used for every kind of comics, no matter what their origin. In the western world, the word manga came to mean "Japanese comics" or comics from Japan. In Japan, manga are targeted at all age groups and cover a wide range of genres from fantasy & adventure, to sports & cooking. All our locations carry manga; please ask if you are looking for a specific title. | |